Privacy Policy

This Privacy Policy describes how VoidTracker ("we", "us", or "our"), operated by VoidTracker Pty Ltd (ABN 47 123 456 789), Level 12, 1 Market Street, Sydney NSW 2000, Australia, collects, uses, discloses, and safeguards your personal information when you visit our website voidtracker.pro (the "Site").

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act. By using the Site, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter (email address, name)
• Submit a contact form (name, email address, message content)
• Register for a tournament (name, email address, Discord username, team details)
• Submit a game for review or pitch a guest article

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website URL
• Device type (desktop, mobile, tablet)

This information is collected using cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To send you our newsletter and gaming content updates (with your consent)
• To respond to your contact form submissions and enquiries
• To process tournament registrations and send confirmation details
• To improve the content, functionality, and performance of our Site
• To analyse website traffic and user behaviour using aggregated, anonymised data
• To comply with our legal obligations under Australian law
• To prevent fraud and ensure the security of our Site

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: When you subscribe to our newsletter or submit a contact form, you provide explicit consent for us to process your data for those purposes.
• Legitimate Interests: We process technical data to maintain and improve our Site, which is in our legitimate business interests.
• Legal Obligation: We may process data where required by Australian law.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences at any time. For detailed information about the cookies we use, please read our Cookie Policy.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating the Site (e.g., email delivery services, analytics providers). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. International Data Transfers

Some of our service providers may be located outside Australia. Where we transfer personal information overseas, we take reasonable steps to ensure the recipient handles your information in a manner consistent with the Australian Privacy Principles.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

8. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent to processing at any time (e.g., unsubscribe from newsletters)
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

To exercise any of these rights, please contact us at [email protected].

9. Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, VoidTracker Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia